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CareSocial GmbH
C5 compliance in the healthcare sector in record time

Care Social Logo – unterstützt durch SECAAS.IT für IT-Sicherheit im Sozial- und Pflegebereich

CareSocial GmbH

CareSocial GmbH is a software provider from Dresden, specializing in web-based care software for the healthcare and social services sector. Since 2007, the company has been developing secure, user-friendly cloud solutions for outpatient and inpatient care facilities with a particular focus on data protection and process optimization.

Location

Dresden, Germany

size

11-50 employees

Industry

IT services / maintenance software

Solution

C5 testing

Gruppenbild des Care Social Teams – Expertinnen und Experten für digitale Lösungen im Sozial- und Pflegebereich

Before SECaaS - the initial situation

As an innovative cloud service provider, CareSocial developed secure care software for the healthcare sector. However, with the introduction of the new Section 393 SGB V “Cloud use in the healthcare sector”, CareSocial was suddenly under pressure to act:
A C5 certificate was required at short notice to legally secure the operation of the cloud services.

Although the highest security standards were already established in the company, the formal documentation for an audit was missing.
The challenge:
How can a complete ISMS and risk management system in accordance with the C5 standard be set up in the shortest possible time – without affecting business operations or agile development processes?

As regulatory pressure grew, it became clear that the legal deadline for C5 testing could not be met without a structured approach.

The challenge

CareSocial had state-of-the-art cloud infrastructure and strong security awareness – but formal C5 testing presented new challenges:

  • Complete documentation of all safety measures was missing

  • Internal processes and guidelines did not yet fully comply with the C5 criteria

  • Technical and organizational measures had to be demonstrably implemented under high time pressure

  • The agile development approach must not be impaired by the new compliance requirements

  • There was a lack of routine in dealing with formal audits and certification procedures

With the fixed deadline for the C5 test certificate in mind, CareSocial was faced with the challenge of reconciling security, agility and documentation requirements in the shortest possible time.

The solution through SECaaS

SECaaS.IT started with a structured C5 compliance program based on the PRISM platform and personal consulting.

The following steps were implemented together with the CareSocial team:

  • Analysis of the existing cloud infrastructure and security processes

  • Creation of a customized ISMS according to the C5 standard

  • Development and implementation of guidelines and document templates

  • Carrying out a complete risk assessment according to C5 criteria

  • Development of a technical and organizational catalog of measures

  • Assistance with internal preparation for the external audit

The entire process was successfully completed within a few weeks – without disrupting business operations and with close coordination betweenIT, management and SECaaS.IT.

"The new legal situation initially gave us a headache. A C5 test certificate in such a short time seemed impossible. But with SECaaS.IT at our side, everything went amazingly quickly - today we not only have documented security, but are also well prepared for the future."

Johannes Kersten, Managing Director, CareSocial GmbH

After with SECaaS - the results

#

Before

Afterwards

1

2

3

4

5

No complete documentation of safety measures

High time pressure without a clear project plan

Lack of preparation for the C5 audit

Risk of missing legal deadlines

Agility and business operations at risk

Complete ISMS and risk management in accordance with the C5 standard

Structured roadmap with rapid implementation

Smooth audit with successful C5 Type 1 testing

Timely certification before the end of 2024

Compliance ensured without compromising agility

Conclusion

With the PRISM platform and personal advice from SECaaS.IT, CareSocial was not only able to achieve C5 compliance in a short time, but also establish a viable information security management system.
The path to legal C5 Type 2 testing is now prepared – without affecting ongoing operations, without uncertainty.

Next step

Would you like to find out how your company can meet legal requirements such as C5 or ISO 27001 quickly and in a structured manner?
Or how you can strengthen your IT security strategy in the long term?

Secure a free initial consultation with our experts now.
Together we will find out where you stand – and how we can achieve your goals safely and efficiently.

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